Shipping & Returns
Shipping Policy
1. Shipping Method
We offer free standard shipping on all orders. Your order will be shipped via our chosen carrier, and the estimated delivery time is [5 Days].
​
​
2. Order Processing Time
Orders are typically processed within [2 Days] after purchase. Please note that processing times may vary during peak seasons or promotional periods.
​
3. Shipping Time
-
Standard Shipping: Estimated delivery time is [5 Days].
-
Expedited or express shipping options, if available, may incur additional charges.
​
​
4. Order Tracking
You will receive a tracking number via email to monitor the status of your order.
​
5. Signature Confirmation
Most orders do not require a signature for delivery. However, some high-value orders may require a signature to ensure secure delivery.
​
6. Shipping Updates
We will keep you informed of any significant shipping updates or delays via email.
​
7. International Shipping
At this time, we do not offer international shipping. We only ship within [India].
​
8. Contact Us
If you have any questions or need further assistance regarding shipping, please contact us at [Dwolvesngpr@gmail.com]
Return & Exchange Policy
1. Eligibility
​
-
To be eligible for a return, your item must be unused and in the same condition that you received it.
-
The return period is limited to three (3) days from the date of delivery.
​
​
2. Items Excluded from Returns
​
-
We do not accept returns on the following items:
-
Items that are not in their original condition.
-
Items that have been worn or washed.
-
Items with tags removed or altered.
-
Items that are marked as final sale.
-
Undergarments and swimwear for hygiene reasons.
-
​
​
3. How to Initiate a Return
​
-
To initiate a return, please contact our customer support team at [Dwolvesngpr@gmail.com or 9511743866].
-
Provide your order number, the item(s) you wish to return, and the reason for the return.
-
Our customer support team will provide you with return instructions.
-
Once we receive your returned item, it will be inspected to ensure it meets our return policy criteria.
-
If the return is approved, a refund will be processed to the original payment method within [ 5 ] business days.